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What exactly is a central monitoring station?
Security systems send their signals over your telephone line to a central monitoring station-the facility that acts as the link between your home and the police, fire department, and emergency response authorities. A central station is manned 24 hours a day, 7 days a week by highly skilled operators trained to respond to emergencies. The station operator alerts the proper authorities and dispatches help.
If the central monitoring station is notified via my phone line, how can I keep my family safe if the line is cut or out of service?
That’s a valid concern. In the event that your phone line fails or is cut, there are back-up services that work in tandem with your home security system to ensure your safety-the most popular being an easy-to-install cellular radio service that contacts the central station in the event of an emergency. The only additional equipment required would be a small radio transmitter that connects to the control panel of your security system.
| The Concept of Monitoring |
A security system (also referred to in the industry as an alarm panel) is installed in a building (residential or business). Upon a triggering event (like a break in or hold up), the panel seizes the phone line (some panels use internet(Voice OP), cellular, or radio transmissions) and calls the alarm company (also known as a central station) or security office. The panel sends data over the phone line and is received and acknowledged by a hardware device called a receiver. The receiver sends the alarm information to the Central Station Monitoring/Dispatch where it is interpreted, processed and presented to a dispatcher for action. In the case of a break in or hold up, the dispatcher may attempt verification of the event by calling the premises (also known as a subscriber) or will dispatch the police depending on the procedures followed at the central station or the instructions given by the resident or business. Dispatchers can also send medical help, fire personnel, service and maintenance personnel and can notify the subscriber's designated people on a call list (responsible parties) upon unauthorized entry into a building within a specified time frame (also known as time schedules or open/close times). |
Alarm panels are used to monitor many more things than the standard burglary and fire situations. Other monitoring uses are: video verification, temperature variances, barometric pressure changes, movement detection, gas detection, medical alert, audio listen-in, flood, earthquake and many more.
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